The business Management System with M-PESA built in.
Run your shop, manage your stock, send invoices, take M-PESA payments, and ship orders all from one place. No spreadsheets. No WhatsApp chaos. No missed sales.
Built & supported locally.
Most business tools weren't built for how Kenyan businesses actually work.
Running a business in Nairobi means juggling M-PESA confirmations, tracking stock across multiple locations, chasing overdue invoices, and coordinating deliveries — all at the same time, mostly on your phone.
Generic software from overseas doesn't understand Daraja. It doesn't speak Kenyan shillings the way you do. Support is a chatbot in a timezone twelve hours away.
What we stand for
- Built in Nairobi
- M-PESA first
- Works offline
- Supported locally
- Plain language
Our promise
Trato was built here, for businesses like yours.
Why choose Trato
Everything your business needs. Nothing it doesn't. Sell, stock, invoice, get paid and deliver — all from one place.
Offline-first POS
Works even when your internet goes out. Sales sync automatically when you're back online.
M-PESA that actually works
One-tap STK Push, real-time confirmation and automatic reconciliation.
Built and supported locally
Made in Nairobi, with support in your timezone, not a chatbot twelve hours away.
One place for everything
POS, stock, invoices, deliveries and customers. No spreadsheets, no WhatsApp chaos.
Everything your business needs. Nothing it doesn't.
Sell fast. Stay stocked.
A full point-of-sale terminal that works even when your internet goes out, with real-time stock levels across all your locations.
Offline-first POS · Low-stock alerts · PDF receipts
M-PESA that actually works.
Send an STK Push, watch payment confirm in real time, and the invoice updates itself. No copy-pasting transaction codes.
Automatic reconciliation · SMS receipts
Professional invoices. Zero paper.
Create and send invoices from your phone, set up recurring billing and get notified the moment one goes overdue.
Recurring billing · Overdue alerts · PDF invoices
Book deliveries without the phone calls.
Get quotes from multiple carriers instantly, track shipments to the doorstep, and raise disputes from the dashboard.
Multi-carrier quotes · Live tracking · SLA monitoring
Know your customers. Keep them coming back.
Every customer's purchases, deliveries and payment behaviour in one place, plus targeted SMS campaigns.
Segmentation · SMS campaigns · Opt-out management
Your business, by the numbers.
See revenue, top-selling products, delivery performance and cash flow at a glance. Decide with data, not gut feel.
P&L and Cash Flow · Date filters · CSV export
Sell fast. Stay stocked.
Run a full point-of-sale terminal that works even when your internet goes out. Sales sync automatically when you're back online. Track stock across multiple shop locations in real time — so you always know what's available, what's running low, and what's sitting unsold.
- Offline-first POS — works without internet
- Real-time stock levels across all locations
- Low-stock alerts before you run out
- Full sales history with PDF receipts
M-PESA that actually works.
Send an STK Push to your customer's phone. Watch payment confirm in real time. Invoice updates automatically. Receipt fires via SMS. No copy-pasting transaction codes. No 'did they pay or not?' No chasing.
- One-tap M-PESA STK Push
- Automatic payment reconciliation
- SMS receipts via Africa's Talking
- Invoice status updates instantly on payment
- STK Push sent
- Customer entered PIN
- Awaiting confirmation…
Due: Paid 14 Nov 2024
QLJ5X3P2 · 14 Nov, 09:41 AM
Professional invoices. Zero paper.
Create and send invoices from your phone. Set up recurring billing for regular clients. Get notified the moment an invoice goes overdue. Every invoice comes with a professional PDF — ready to forward, print, or archive.
- Draft, send, and track invoices in one flow
- Recurring invoice scheduling
- Overdue invoice alerts
- PDF invoice generation
Due: 20 Nov 2024
Book deliveries without the phone calls.
Get quotes from multiple carriers instantly. Pick the best price or fastest delivery. Track shipments in real time from dispatch to doorstep. If something goes wrong, raise a dispute right from the dashboard — Trato manages the resolution with the carrier on your behalf.
- Instant multi-carrier delivery quotes
- Real-time shipment tracking
- Dispute resolution handled for you
- Carrier SLA monitoring
Westlands → South C · G4S LogisticsQuotes received in 2.1s
- Order placed09:12 AM
- Picked up10:35 AM
- In transit11:20 AM
- Delivered—
Know your customers. Keep them coming back.
Every customer's purchase history, delivery records, and payment behaviour — in one place. Segment your customers and send targeted SMS campaigns via Africa's Talking. Build loyalty without guesswork.
- Unified customer history across POS, invoices, and deliveries
- Customer segmentation
- SMS campaigns
- Opt-out management built in
+254 712 345 678
147 customers · last active 7dSend SMS
Your business, by the numbers.
See your revenue, top-selling products, delivery performance, and cash flow at a glance. Export reports to CSV. Make decisions based on data, not gut feel.
- Revenue and sales reports
- Inventory movement analytics
- Financial summaries (P&L, Cash Flow)
- Date range filters and CSV export
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Business locations on Trato
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Production systems shipped
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Years building for African markets
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Daily active users served
Up and running in minutes.
Four steps from sign-up to your first M-PESA sale.
Create your account
Sign up with your business name and phone number. Your private business workspace is ready immediately.
Add your products
Import your catalogue via CSV or add items manually. Stock levels, prices, and locations — all set up in one go.
Start selling
Open the POS, take your first sale, and accept M-PESA on the spot. Your inventory updates in real time.
Grow from there
Add staff, connect your M-PESA paybill, set up delivery, send your first invoice. Trato scales as you do.
Real businesses. Real results.
Straight from shop owners across Nairobi.
“I tried three other systems before Trato. They all had the same problem — M-PESA was an afterthought. With Trato, payments just work. My stock updates by itself. I don't lose track of anything anymore.”
“The POS works even when the internet is down. For us that's not optional — it's a requirement. Trato is the only system that handled it properly.”
“Before Trato I was chasing payments on WhatsApp. Now I send an invoice, the customer gets an STK Push, and it reconciles automatically. It saves me hours every week.”
Simple pricing. No surprises.
Start free. Upgrade when you’re ready. No credit card needed to begin.
Starter
For small shops getting started
- POS & Inventory
- M-PESA Payments
- Up to 5 staff accounts
- Email support
Growth
For growing businesses
- Everything in Starter
- Invoicing & Recurring Billing
- Logistics & Deliveries
- CRM & SMS Campaigns
- Reports & Analytics
- Up to 10 staff accounts
- Priority support
Enterprise
For multi-location businesses
- Everything in Growth
- Unlimited staff accounts
- Multi-location inventory
- Dedicated onboarding
- SLA-backed support
- Custom integrations
Chat with us on WhatsApp for a custom quote
All plans include a free trial period. Talk to us if you’re unsure which plan fits.
Plug your platform into Trato's carrier network.
If you're building on Jumia, Glovo, a D2C brand, or any logistics-heavy product — Trato's Platform API gives you access to a live East African carrier network with a single integration.
What you get
- Multi-carrier delivery quotes in under 3 seconds
- Dispatch, tracking, and webhook events for every delivery milestone
- Automated dispute resolution for failed or late deliveries
- SLA monitoring with automatic breach detection
- A sandbox environment to test end-to-end flows before going live
Partner tiers
Quote and track. Sandbox included.
Full dispatch, webhooks, dispute API. 10,000 requests/day.
Custom volume, SLA-backed uptime, IP allowlisting, revenue-share pricing.
Frequently Asked Questions
Quick answers about how Trato works.
Book a Demo
Ask a question, book a demo, or tell us about your business.
Kenya
Chat with us on WhatsApp
Book a demo, ask a question, or get a custom quote. We reply fast.