I tried three other systems before Trato. They all had the same problem — M-PESA was an afterthought. With Trato, payments just work. My stock updates by itself. I don't lose track of anything anymore.
The business OS
with M-PESA built in.
Run your shop, manage your stock, send invoices, take M-PESA payments, and ship orders — all from one place. No spreadsheets. No WhatsApp chaos. No missed sales.
Trusted by retailers across Nairobi.Built & supported locally.
Trusted by businesses across Nairobi
- 5 or more business locations on Trato
- 15 or more production systems shipped
- 4 or more years building for African markets
- 2,000 or more daily active users served
Business locations on Trato
Production systems shipped
Years building for African markets
Daily active users served
Most business tools weren't built for how Kenyan businesses actually work.
Running a business in Nairobi means juggling M-PESA confirmations, tracking stock across multiple locations, chasing overdue invoices, and coordinating deliveries — all at the same time, mostly on your phone.
Generic software from overseas doesn't understand Daraja. It doesn't speak Kenyan shillings the way you do. Support is a chatbot in a timezone twelve hours away.
Trato was built here, for businesses like yours.
Inventory & POS
Sell fast. Stay stocked.
Run a full point-of-sale terminal that works even when your internet goes out. Sales sync automatically when you're back online. Track stock across multiple shop locations in real time — so you always know what's available, what's running low, and what's sitting unsold.
- Offline-first POS — works without internet
- Real-time stock levels across all locations
- Low-stock alerts before you run out
- Full sales history with PDF receipts
POS Terminal
Offline ready
2×Unga Pembe 2kg
KES 4201×Cooking Oil 1L
KES 3403×Sugar Mumias 1kg
KES 5101×Blue Band 250g
KES 120TotalKES 1,390
4 items · Shop A
Syncs when online
M-PESA Payments
M-PESA that actually works.
Send an STK Push to your customer's phone. Watch payment confirm in real time. Invoice updates automatically. Receipt fires via SMS. No copy-pasting transaction codes. No 'did they pay or not?' No chasing.
- One-tap M-PESA STK Push
- Automatic payment reconciliation
- SMS receipts via Africa's Talking
- Invoice status updates instantly on payment
Invoice
#INV-2024-0182
Billed to: Apex Retail Ltd
Due: Paid 14 Nov 2024
Jordan 1 Retro High OG × 3KES 54,000
New Balance 550 × 2KES 22,000
Delivery — Nairobi CBDKES 350
TotalKES 76,350
Paid via M-PESA
QLJ5X3P2 · 14 Nov, 09:41 AM
Invoicing
Professional invoices. Zero paper.
Create and send invoices from your phone. Set up recurring billing for regular clients. Get notified the moment an invoice goes overdue. Every invoice comes with a professional PDF — ready to forward, print, or archive.
- Draft, send, and track invoices in one flow
- Recurring invoice scheduling
- Overdue invoice alerts
- PDF invoice generation
Invoice
#INV-2024-0182
Billed to: Apex Retail Ltd
Due: 20 Nov 2024
Jordan 1 Retro High OG × 3KES 54,000
New Balance 550 × 2KES 22,000
Delivery — Nairobi CBDKES 350
TotalKES 76,350
Logistics & Deliveries
Book deliveries without the phone calls.
Get quotes from multiple carriers instantly. Pick the best price or fastest delivery. Track shipments in real time from dispatch to doorstep. If something goes wrong, raise a dispute right from the dashboard — Trato manages the resolution with the carrier on your behalf.
- Instant multi-carrier delivery quotes
- Real-time shipment tracking
- Dispute resolution handled for you
- Carrier SLA monitoring
Shipment
In Transit#SHP-TRT-00834
Westlands → South C · G4S Logistics
Quotes received in 2.1s
G4S
KES 280
Sendy
KES 320
Fargo
KES 350
Order placed09:12 AM
Picked up10:35 AM
In transit11:20 AM
Delivered—
CRM & Customer Management
Know your customers. Keep them coming back.
Every customer's purchase history, delivery records, and payment behaviour — in one place. Segment your customers and send targeted SMS campaigns via Africa's Talking. Build loyalty without guesswork.
- Unified customer history across POS, invoices, and deliveries
- Customer segmentation
- SMS campaigns
- Opt-out management built in
AK
Amina Kariuki
VIP+254 712 345 678
34
Orders
KES 218K
Lifetime value
KES 6,400
Avg basket
Recent purchases
Air Jordan 1 High
12 Nov
Nike Dunk Low × 2
28 Oct
Adidas Samba OG
5 Oct
Segment: Repeat buyers
147 customers · last active 7d
Reports & Analytics
Your business, by the numbers.
See your revenue, top-selling products, delivery performance, and cash flow at a glance. Export reports to CSV. Make decisions based on data, not gut feel.
- Revenue and sales reports
- Inventory movement analytics
- Financial summaries (P&L, Cash Flow)
- Date range filters and CSV export
Revenue Overview
Nov 2024KES 2.4M
↑ 18.2% vs last month
Daily revenue (KES)
Top product
Air Max 270
34 units sold
Avg transaction
KES 8,200
↑ 5% vs last mo.
Cash flow
KES 1.8M
P&L positive
Stock turnover
12 days
Healthy
Up and running in minutes.
Create your account
Sign up with your business name and phone number. Your private business workspace is ready immediately.
Add your products
Import your catalogue via CSV or add items manually. Stock levels, prices, and locations — all set up in one go.
Start selling
Open the POS, take your first sale, and accept M-PESA on the spot. Your inventory updates in real time.
Grow from there
Add staff, connect your M-PESA paybill, set up delivery, send your first invoice. Trato scales as you do.
Real businesses. Real results.
The POS works even when the internet is down. For us that's not optional — it's a requirement. Trato is the only system that handled it properly.
Before Trato I was chasing payments on WhatsApp. Now I send an invoice, the customer gets an STK Push, and it reconciles automatically. It saves me hours every week.
Simple pricing. No surprises.
Start free. Upgrade when you’re ready. No credit card needed to begin.
Starter
For small shops getting started
KES 3,999/month
- POS & Inventory
- M-PESA Payments
- Up to 5 staff accounts
- Email support
Growth
Most PopularFor growing businesses
KES 7,500/month
- Everything in Starter
- Invoicing & Recurring Billing
- Logistics & Deliveries
- CRM & SMS Campaigns
- Reports & Analytics
- Up to 10 staff accounts
- Priority support
Enterprise
For multi-location businesses
Custom pricing
- Everything in Growth
- Unlimited staff accounts
- Multi-location inventory
- Dedicated onboarding
- SLA-backed support
- Custom integrations
Chat with us on WhatsApp for a custom quote
All plans include a free trial period. Talk to us if you’re unsure which plan fits.
Your business deserves better tools.
Join retailers across Nairobi who’ve stopped managing their business in spreadsheets and WhatsApp threads.
No credit card needed. Setup takes under 5 minutes.