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Built in Nairobi, for Nairobi

The business Management System with M-PESA built in.

Run your shop, manage your stock, send invoices, take M-PESA payments, and ship orders all from one place. No spreadsheets. No WhatsApp chaos. No missed sales.

TTYADWOTTrusted by retailers across Nairobi.
Built & supported locally.
Trusted by businesses across Nairobi
OneTech ComputersTT GLOBALYELLOW APPLED-WORLDNOVA TRADEKIBO MART
POS Terminal Offline ready
2×Unga Pembe 2kgKES 420
1×Cooking Oil 1LKES 340
3×Sugar Mumias 1kgKES 510
1×Blue Band 250gKES 120
TotalKES 1,390
M-PESACash
4 items · Shop ASyncs when online
Invoice #INV-2024-0182Apex Retail Ltd
Awaiting Payment
KES 76,350
Send STK Push
Today's revenue
KES 48,320
↑ 12% vs yesterday
8am
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10am
11am
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2pm
The problem

Most business tools weren't built for how Kenyan businesses actually work.

Running a business in Nairobi means juggling M-PESA confirmations, tracking stock across multiple locations, chasing overdue invoices, and coordinating deliveries — all at the same time, mostly on your phone.

Generic software from overseas doesn't understand Daraja. It doesn't speak Kenyan shillings the way you do. Support is a chatbot in a timezone twelve hours away.

What we stand for

  • Built in Nairobi
  • M-PESA first
  • Works offline
  • Supported locally
  • Plain language
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Our promise

Trato was built here, for businesses like yours.

Why choose Trato

Everything your business needs. Nothing it doesn't. Sell, stock, invoice, get paid and deliver — all from one place.

Offline-first POS

Works even when your internet goes out. Sales sync automatically when you're back online.

M-PESA that actually works

One-tap STK Push, real-time confirmation and automatic reconciliation.

Built and supported locally

Made in Nairobi, with support in your timezone, not a chatbot twelve hours away.

One place for everything

POS, stock, invoices, deliveries and customers. No spreadsheets, no WhatsApp chaos.

Features

Everything your business needs. Nothing it doesn't.

Sell fast. Stay stocked.

A full point-of-sale terminal that works even when your internet goes out, with real-time stock levels across all your locations.
Offline-first POS · Low-stock alerts · PDF receipts

Learn more

M-PESA that actually works.

Send an STK Push, watch payment confirm in real time, and the invoice updates itself. No copy-pasting transaction codes.
Automatic reconciliation · SMS receipts

Learn more

Professional invoices. Zero paper.

Create and send invoices from your phone, set up recurring billing and get notified the moment one goes overdue.
Recurring billing · Overdue alerts · PDF invoices

Learn more

Book deliveries without the phone calls.

Get quotes from multiple carriers instantly, track shipments to the doorstep, and raise disputes from the dashboard.
Multi-carrier quotes · Live tracking · SLA monitoring

Learn more

Know your customers. Keep them coming back.

Every customer's purchases, deliveries and payment behaviour in one place, plus targeted SMS campaigns.
Segmentation · SMS campaigns · Opt-out management

Learn more

Your business, by the numbers.

See revenue, top-selling products, delivery performance and cash flow at a glance. Decide with data, not gut feel.
P&L and Cash Flow · Date filters · CSV export

Learn more
Inventory & POS

Sell fast. Stay stocked.

Run a full point-of-sale terminal that works even when your internet goes out. Sales sync automatically when you're back online. Track stock across multiple shop locations in real time — so you always know what's available, what's running low, and what's sitting unsold.

  • Offline-first POS — works without internet
  • Real-time stock levels across all locations
  • Low-stock alerts before you run out
  • Full sales history with PDF receipts
POS Terminal Offline ready
2×Unga Pembe 2kgKES 420
1×Cooking Oil 1LKES 340
3×Sugar Mumias 1kgKES 510
1×Blue Band 250gKES 120
TotalKES 1,390
M-PESACash
4 items · Shop ASyncs when online
Inventory · 2 locations
Unga Pembe 2kg156
Cooking Oil 1L84
Sugar Mumias 1kg8 ⚠
Low stock — reorder Sugar soon
M-PESA Payments

M-PESA that actually works.

Send an STK Push to your customer's phone. Watch payment confirm in real time. Invoice updates automatically. Receipt fires via SMS. No copy-pasting transaction codes. No 'did they pay or not?' No chasing.

  • One-tap M-PESA STK Push
  • Automatic payment reconciliation
  • SMS receipts via Africa's Talking
  • Invoice status updates instantly on payment
M-PESA+254 712 *** 456
  • STK Push sent
  • Customer entered PIN
  • Awaiting confirmation…
Invoice #INV-2024-0182Paid
Billed to: Apex Retail Ltd
Due: Paid 14 Nov 2024
Jordan 1 Retro High OG × 3KES 54,000
New Balance 550 × 2KES 22,000
Delivery — Nairobi CBDKES 350
TotalKES 76,350
Paid via M-PESA
QLJ5X3P2 · 14 Nov, 09:41 AM
Invoicing

Professional invoices. Zero paper.

Create and send invoices from your phone. Set up recurring billing for regular clients. Get notified the moment an invoice goes overdue. Every invoice comes with a professional PDF — ready to forward, print, or archive.

  • Draft, send, and track invoices in one flow
  • Recurring invoice scheduling
  • Overdue invoice alerts
  • PDF invoice generation
Invoice #INV-2024-0182Awaiting Payment
Billed to: Apex Retail Ltd
Due: 20 Nov 2024
Jordan 1 Retro High OG × 3KES 54,000
New Balance 550 × 2KES 22,000
Delivery — Nairobi CBDKES 350
TotalKES 76,350
Send STK Push
Logistics & Deliveries

Book deliveries without the phone calls.

Get quotes from multiple carriers instantly. Pick the best price or fastest delivery. Track shipments in real time from dispatch to doorstep. If something goes wrong, raise a dispute right from the dashboard — Trato manages the resolution with the carrier on your behalf.

  • Instant multi-carrier delivery quotes
  • Real-time shipment tracking
  • Dispute resolution handled for you
  • Carrier SLA monitoring
ShipmentIn Transit
#SHP-TRT-00834
Westlands → South C · G4S Logistics
Quotes received in 2.1s
G4SKES 280
SendyKES 320
FargoKES 350
  • Order placed09:12 AM
  • Picked up10:35 AM
  • In transit11:20 AM
  • Delivered—
CRM & Customer Management

Know your customers. Keep them coming back.

Every customer's purchase history, delivery records, and payment behaviour — in one place. Segment your customers and send targeted SMS campaigns via Africa's Talking. Build loyalty without guesswork.

  • Unified customer history across POS, invoices, and deliveries
  • Customer segmentation
  • SMS campaigns
  • Opt-out management built in
AK
Amina Kariuki VIP
+254 712 345 678
34Orders
KES 218KLifetime value
KES 6,400Avg basket
Recent purchases
Air Jordan 1 High · 12 NovKES 18,000
Nike Dunk Low × 2 · 28 OctKES 21,600
Adidas Samba OG · 5 OctKES 9,500
Segment: Repeat buyers
147 customers · last active 7d
Send SMS
Reports & Analytics

Your business, by the numbers.

See your revenue, top-selling products, delivery performance, and cash flow at a glance. Export reports to CSV. Make decisions based on data, not gut feel.

  • Revenue and sales reports
  • Inventory movement analytics
  • Financial summaries (P&L, Cash Flow)
  • Date range filters and CSV export
Revenue OverviewNov 2024
KES 2.4M
↑ 18.2% vs last monthDaily revenue (KES)
W1
W2
W3
W4
Top productAir Max 27034 units sold
Avg transactionKES 8,200↑ 5% vs last mo.
Cash flowKES 1.8MP&L positive
Stock turnover12 daysHealthy

0+

Business locations on Trato

0+

Production systems shipped

0+

Years building for African markets

0+

Daily active users served

How it works

Up and running in minutes.

Four steps from sign-up to your first M-PESA sale.

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1

Create your account

Sign up with your business name and phone number. Your private business workspace is ready immediately.

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2

Add your products

Import your catalogue via CSV or add items manually. Stock levels, prices, and locations — all set up in one go.

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3

Start selling

Open the POS, take your first sale, and accept M-PESA on the spot. Your inventory updates in real time.

4

Grow from there

Add staff, connect your M-PESA paybill, set up delivery, send your first invoice. Trato scales as you do.

Testimonials

Real businesses. Real results.

Straight from shop owners across Nairobi.

“I tried three other systems before Trato. They all had the same problem — M-PESA was an afterthought. With Trato, payments just work. My stock updates by itself. I don't lose track of anything anymore.”
JM
James M.Retailer, Nairobi
“The POS works even when the internet is down. For us that's not optional — it's a requirement. Trato is the only system that handled it properly.”
SK
Sarah K.Shop owner, Nairobi
“Before Trato I was chasing payments on WhatsApp. Now I send an invoice, the customer gets an STK Push, and it reconciles automatically. It saves me hours every week.”
DO
David O.Wholesale distributor, Nairobi
Pricing

Simple pricing. No surprises.

Start free. Upgrade when you’re ready. No credit card needed to begin.

Starter

For small shops getting started

KES 3,999 / month
  • POS & Inventory
  • M-PESA Payments
  • Up to 5 staff accounts
  • Email support

Enterprise

For multi-location businesses

Custom pricing
  • Everything in Growth
  • Unlimited staff accounts
  • Multi-location inventory
  • Dedicated onboarding
  • SLA-backed support
  • Custom integrations

Chat with us on WhatsApp for a custom quote

All plans include a free trial period. Talk to us if you’re unsure which plan fits.

For developers

Plug your platform into Trato's carrier network.

If you're building on Jumia, Glovo, a D2C brand, or any logistics-heavy product — Trato's Platform API gives you access to a live East African carrier network with a single integration.

What you get

  • Multi-carrier delivery quotes in under 3 seconds
  • Dispatch, tracking, and webhook events for every delivery milestone
  • Automated dispute resolution for failed or late deliveries
  • SLA monitoring with automatic breach detection
  • A sandbox environment to test end-to-end flows before going live

Partner tiers

Starter (Free)

Quote and track. Sandbox included.

Growth

Full dispatch, webhooks, dispute API. 10,000 requests/day.

Enterprise

Custom volume, SLA-backed uptime, IP allowlisting, revenue-share pricing.

FAQ

Frequently Asked Questions

Quick answers about how Trato works.

Yes. The POS is offline-first: it keeps working when your internet goes out, and sales sync automatically once you are back online.

Send an STK Push to your customer's phone and watch the payment confirm in real time. The invoice updates automatically and a receipt is sent by SMS.

In minutes. Sign up with your business name and phone number, import your catalogue via CSV or add items manually, and take your first sale.

Yes. Trato tracks stock across multiple shop locations in real time, and the Enterprise plan adds full multi-location inventory.

Raise a dispute right from the dashboard. Trato manages the resolution with the carrier on your behalf.
Contact

Book a Demo

Ask a question, book a demo, or tell us about your business.

Phone+254 798 969 800 (WhatsApp)
Emailhello@trato.co.ke
Address
Nairobi,
Kenya

Chat with us on WhatsApp

Book a demo, ask a question, or get a custom quote. We reply fast.